Privacy policy

Last updated: 19 August 2026

Casa Fiore respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Casa Fiore ("Casa Fiore", "we", "us" or "our") collects, uses, stores and shares information when you visit casafiore.in, purchase our products, communicate with us or otherwise use our services.

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.

INFORMATION WE COLLECT

Depending on how you interact with Casa Fiore, we may collect information including:

• Your name
• Email address
• Telephone number
• Billing address
• Delivery address
• Recipient name, telephone number and delivery address
• Order and transaction information
• Payment-related information
• Gift messages and delivery instructions
• Communications you send to us
• IP address
• Browser and device information
• Website usage and interaction information
• Marketing and communication preferences

When you purchase a gift for another person, you may provide us with that recipient's personal information. You should provide only information reasonably necessary for us to fulfil the delivery.

HOW WE USE INFORMATION

We may use personal information to:

• Process and fulfil orders
• Arrange delivery
• Communicate with purchasers and recipients concerning deliveries
• Process payments
• Provide customer support
• Manage cancellations, complaints, refunds or replacements
• Prevent fraudulent or unauthorised transactions
• Maintain and improve our website and services
• Understand how customers use our website
• Maintain business and transaction records
• Comply with applicable legal obligations
• Send promotional communications where permitted by law and consistent with your preferences

PAYMENTS

Payments may be processed by third-party payment providers.

Casa Fiore does not necessarily receive or retain complete payment-card details. Payment providers may collect and process payment information in accordance with their respective privacy policies and security practices.

SHOPIFY

Our online store is hosted through Shopify.

Information you provide through the store may therefore be processed by Shopify to provide ecommerce, checkout, security, analytics and related services.

DELIVERY & SERVICE PROVIDERS

To fulfil your order, we may share necessary personal information with service providers including:

• Delivery and logistics partners
• Payment processors
• Technology and hosting providers
• Communications providers
• Customer-support providers
• Analytics and advertising providers
• Professional advisers where necessary

We provide such parties with information as reasonably necessary for them to perform the relevant services.

MARKETING

Where permitted, Casa Fiore may use your contact details to send information regarding products, launches, promotions or other updates.

You may unsubscribe from promotional email communications using the unsubscribe option contained in those messages or by contacting us.

Transactional communications concerning orders, payments or deliveries may still be sent where necessary.

COOKIES & SIMILAR TECHNOLOGIES

casafiore.in may use cookies and similar technologies to operate the website, remember preferences, analyse traffic, maintain security, understand customer behaviour and support advertising.

Your browser may allow you to block or remove certain cookies. Disabling cookies may affect some website functionality.

ADVERTISING

We may use advertising and analytics services to understand the effectiveness of our advertising and show relevant advertisements.

Depending on the technology used and your settings, these providers may process information concerning your interactions with our website.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, fraud prevention, dispute resolution and compliance with legal obligations.

SECURITY

We take reasonable administrative and technical measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

YOUR RIGHTS

Depending on applicable law and its commencement, you may have rights concerning your personal data, including rights relating to access, correction, erasure and grievance redressal.

You may contact us to make a privacy-related request.

We handle personal information in accordance with applicable Indian privacy and data-protection requirements.

CHILDREN'S PRIVACY

Our store and services are not specifically directed to children.

Where required by applicable law, we will take appropriate steps regarding the processing of children's personal data.

INTERNATIONAL PROCESSING

Some of our technology and service providers may process or store information outside India. Where applicable, such processing will be handled subject to applicable legal requirements.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our business, technology, services or legal requirements.

The latest version will be published on casafiore.in.

CONTACT

Casa Fiore
Website: casafiore.in
Email: kyyraind@gmail.com
Phone/WhatsApp: [INSERT NUMBER]
Address: [INSERT BUSINESS ADDRESS]